Add a Panel
Go to File > Panel Information.
Select New.
In Model, select the panel model number.
If necessary, enter a firmware version number in Version.
In Receiver, enter the receiver number. The valid range is 1-99. The default is 1.
In Account, enter the panel account number. The valid range is 1-65535.
Select OK.
In the General Information section, configure the Panel Name, Customer, and Region as needed.
In Connection Information, select a connection type.
Enter the panel remote key.
Enter connection information as needed for the connection type. For more information, refer Connection Type Reference.
In Backup Connection Information, configure a secondary connection as needed.
In Location, enter panel location information as needed.
Select OK.
Connection Type Reference
The connection type determines how Remote Link connects to the panel. Appropriate global connection options should be configured before attempting to connect. For more information, refer to Configure Remote Link.
SCS-1/SCS-105 Receiver or Modem
Communicate with the panel through a receiver using dial-up or connect to the panel with a computer modem, especially when a slow, constant baud rate is required to maintain connection data integrity.
Phone: Enter the panel phone number.
Note: If you need to dial a number to access an outside line, enter that number before the panel's phone number. Enter a P for a pause after dialing the number to access the outside line. For example, if you need to dial 9 to get an outside line, enter 9P, then the panel's phone number. Modems from some manufacturers require a comma (,) for a pause rather than the letter P. Refer to your modem's documentation.
Dial: To dial the phone number, select Yes. To not dial the phone number, select No. To configure Remote Link to seize the panel when it calls in to the receiver, select Pickup Only.
Network (Standard)
Connect over a standard network.
IP Address: Enter the panel IP address. Do not enter leading zeros. If the Remote Link workstation and panel are in the same LAN (internal), enter the panel's local IP in NETWORK OPTIONS. If the workstation is on a separate LAN (external), enter the panel network's public IP. When connecting to a panel on an external LAN, configure port forwarding on the panel's network.
IP Port: Enter the panel network port. The default is 2001.
Network (Ethernet)
Connect directly to the panel with an Ethernet cable. This method creates a temporary LAN between the panel and Remote Link workstation.
Note: This connection method requires advanced network configuration. Use standard connection methods whenever possible.
In NETWORK OPTIONS, disable DHCP. Set the LOCAL IP ADDRESS to the default 192.168.0.1. In REMOTE OPTIONS, ensure ALLOW NETWORK REMOTE is set to YES, then set NETWORK PROG PORT to the default 2001.
On the Remote Link workstation, turn off DHCP. Configure the workstation's IP address to be in the same subnet as the panel. For example, 192.168.0.251. Ensure the workstation's gateway and subnet mask match the settings in panel NETWORK OPTIONS.
IP Address: Enter the panel IP address 192.168.0.1. Do not enter leading zeros.
IP Port: Enter the panel network port 2001.
Direct
Connect directly to the panel with a Model 399 cable.
COM Port: Select the workstation port connected to the panel.
Baud Rate: Enter the Baud rate. If the workstation has trouble connecting to the panel, set the Baud rate to a lower value. The default is 9600 Baud.
Cellular
Connect to the panel over cell. This method requires that the Remote Link workstation is connected to a network.
Phone Number: Enter the Mobile ID Number that you received when the SIM/MEID card was activated.
Seize the Panel with Pickup Only (SCS-1 / SCS-105) Example
Using the same phone line as the SCS-105, a monitoring center operator calls the installing technician. Using the same phone line as the panel, the installing technician answers the call.
Using Remote Link, the monitoring center operator goes to Panel Information > Connection Information > Type and selects SCS-1 / SCS-105. In Dial, the operator selects Pickup Only. The operator goes to Panel > Connect and presses Connect.
When the SCS-105 goes on-line, the amber OL LED lights. The monitoring center operator tells the technician to enter 984 + CMD at the keypad. The technician selects NBR and enters any number other than zero (0). Remote Link seizes the phone line and the operator and technician hang up their phones.
Extra Information Reference
Go to File > Panel Information. In the Location section, select Extra Information. Configure the following settings as needed:
Site Password: Enter any site password that is required for emergency personnel to enter the building.
Response: Enter a type of response for the operator to send in case of alarm.
Notes: Enter additional information, such as special details about the building and premises, that may be useful for the operator or response team.
Emergency Call List: Enter contact information for individuals to call in case of alarm.
Auto Recall Frequency: Enter the number of days the panel is expected to send at least one Automatic Recall Test. The valid range is 0-60 days. By default, this field is blank. When the field is blank or 0, Remote Link does not look for an Automatic Recall Test for the account.
Note: Auto Recall Frequency and Allow Test Deferrals should have the same value as the Test Frequency and Defer Test fields in Program > Communications > Test Timer.
Allow Test Deferrals: To allow Remote Link to acknowledge any incoming message from the account as the Automatic Recall Test, select Allow Test Deferrals. When enabled, Remote Link accepts the opening signal as the Automatic Recall test and the timer is reset after the opening signal is received.
Hyperlink (requires the Alarm Monitoring or Command Center module): Enter a URL or filepath to open. For example, D:\Documents\sitemap.jpeg. Select Test to verify that the Hyperlink button in Alarm List opens the correct URL or file. The maximum number of hyperlinks allowed per account is 1.