Account Groups Module
The Account Groups module provides the ability to update, change, or delete profiles, schedules, output schedules, holidays, and user codes on multiple panels at the same time. This feature allows you to group panels together under one name and associate them by location, business, or other logical grouping. Additionally, you can batch remote update all panels in a group.
Basic Requirements
Perform batch Account Group module maintenance using the following guidelines:
The same user number has the same profile number in all accounts
The panels need to have account numbers established before they are listed for selection
Remote Link is not available to perform other operations while batch updates are in process
To update, change, or remove an account group, open the Account Groups window by selecting File > Account Group Information.
The following options are available:
Group Name: Lists the account groups currently defined in the database
New: Enter the name of the new group to add to the database
Delete: Deletes the currently selected account group
Accounts in Group: Displays a list of the current account names and numbers assigned to the group selected in the Group Name list
Add: Allows an account to be added to a group
Remove: Allows an account to be deleted from a group
Open Group: Opens the currently selected group
Cancel: Exits the Account Groups window
Batch Account Group Maintenance
You can add, change, or remove accounts in an account group and can send that information to multiple account groups at one time, giving you a more powerful tool to manage accounts in Remote Link. To use this feature, select Batch. Select Add Accounts to this Group or Remove Accounts. You can also select Edit to display a list of all the systems in programmed Remote Link and filter your account search. Select OK, then select Done.
The Account Groups module allows group programming in the following areas:
Holiday Dates
Output Schedules
Profiles
Schedules
User Codes
For detailed information about programming, refer to "Program a Panel".
Send Programming to a Group
Open the group from the File > Account Groups window before sending any programming information. After completing maintenance on holiday dates, schedules, output schedules, profiles, and user codes, select Group > Send Now to send the updated information to all the panels in the selected group. Remote Link attempts to connect to each panel in the group to send the program information.
Note: If changes were made to Holidays, Schedules, Output Schedules, or Profiles, information sent to the account group overwrites any existing panel programming.
If Remote Link fails to contact any panel, it skips to the next panel in the list until all panels are contacted and updated. When the send process completes, the Group Send Status screen displays.
To view the send status of a selected group, select Group > Send Status.
Group Send Status
The Group Send Status window displays a list of the panels Remote Link attempted to connect to when the group send process was started. Any communications that fail are listed first. To resend all accounts that failed to update, select Resend Failed. To send a single account, select that account and select Send Selected. After the resend process, the Status column in the Group Send Status window updates.