Skip to main content
Skip table of contents

System Requirements

Before installing Remote Link, ensure your computer system meets the minimum specifications. Ensure you have Administrator permissions or select Run as Administrator to install Remote Link software.

Note: Although Remote Link is compatible with versions of Windows that have surpassed their end-of-support dates, DMP recommends using versions of Windows that currently have mainstream or extended support. For more information, refer to Microsoft's Windows lifecycle documentation.

Operating System

Minimum Requirements

Windows 2000

Pentium 150 Mhz processor 64 MB RAM

Windows XP

Pentium II 300 MHz processor 128 MB RAM

Windows Vista

1 GHz processor

1 GB RAM (32-bit)

16 GB disk space available

DirectX 9 Graphics

Windows 7

1 GHz processor

1 GB RAM (32-bit)

16 GB disk space available

DirectX 9 Graphics

Windows Server 2008 R2

1 GHz processor

1 GB RAM (32-bit)

16 GB disk space available

DirectX 9 Graphics

Windows 10

1 GHz processor

1 GB RAM (32-bit)

16 GB disk space available

DirectX 9 Graphics

Additional Requirements

  • 800 x 600 or higher resolution monitor

  • CD-ROM drive

  • One available COM port if connecting to an SCS-1R or SCS-105, or directly connecting to a panel. To use the passthru feature, ensure you have COM ports available.

Using a Virtual Environment

Remote Link may be installed and used in a virtual environment, provided that the virtual machine is running an operating system listed in the System Requirements table. When running in a virtual environment, additional configuration of the virtual machine’s TCP and serial ports may be required.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.