Configure Authentication

When configuring Single Sign-On or Windows Credentials authentication, the Remote Link admin account maps to the Windows account that is currently signed in. Ensure you map existing operators to their Windows account before they can sign in. After an operator account is mapped to a Windows account, the operator's Remote Link password is deleted.

Note: Authentication types apply to all Remote Link operator accounts. Only one authentication type can be used at a time.

Remote Link supports the following operator authentication methods:

Classic Login: Operators log in with their Remote Link username and password. This method relies on Remote Link for operator authentication.
Single Sign-On: Operators are automatically logged in to Remote Link. This method uses a directory service and authentication tokens that allow operators to automatically sign in to multiple programs.
Windows Credentials: Operators log in with their Windows password. This method uses Windows Active Directory to authenticate Remote Link operators

Configure Classic Authentication

Go to System > Operator Configuration.
Select Authentication.
Select Next.
Select Classic Login, then select Next.
Enter a new password for the operator account.
Select Finish.
Create passwords for each operator. To create classic Remote Link operator logins, refer to "Configure Operators".

Configure Single Sign-On or Windows Credentials Authentication

Go to System > Operator Configuration.
Select Authentication.
Select Next.
Select Single Sign-On or Windows Credentials, then select Next.
Select Finish.
In the Windows Account Information section, go to Windows User Account and select Edit.
In Enter the object name to select, enter the operator's Windows username or LDAP, then select Check Names to find the user in the Active Directory.
Select OK.
Repeat steps 6-8 for each operator account, then restart Remote Link on each workstation.