Configure TCP Traps

TCP Trapping uses the panel's connection to the monitoring center to forward communication from the panel to Remote Link.

Before creating or initiating a trap, configure TCP Trap options in System > Configure > Remote Link > Network. For more information, refer to Network Options.

Create and Send a Trap

1. Go to Panel > Trap and select New.

2. Enter the receiver and account number. For example, 1-11111.

3. Select OK.

4. In Options, select the following options as needed:

   • Send File: Send full programming to the panel from Remote Link

   • Changes Only: Send only programming that has changed since the last communication with the panel. To enable this option, select both Send File and Changes Only

   • Retrieve File: Download full programming from the panel into Remote Link

   • Request Events: Automatically download the panel's event buffer into the Remote Link database

   • Remote Update: Automatically download the selected software file to the trapped panel

   • Change File: Select the software update file location. The path to the update file is displayed automatically. To enable this option, select Remote Update.

5. To initiate the trap, go to Panel > Set All Traps.

6. To view the status of set traps, go to Panel > Trap Query.

Troubleshooting

Selecting Hangup forces the receiver to release the phone line and restore its on-hook status. This feature is useful when a panel drops offline, resulting in a communication error. To hangup the line, go Panel > Hangup.